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Most User Reviews

1. Makino Chaya (1.0) (0)
Category: Japanese
2. Goma Tei (4.7) (0)
Category: Japanese
3. Gyu-Kaku (4.5) (0)
Category: Japanese
4. Gazen (4.5) (0)
Category: Japanese
5. Sanoiya Rahmen (3.5) (0)
Category: Japanese

Recent Reviews

1. Goma Tei: Best Ramen in Hawaii (5.0) (0)
Category: Japanese
2. Gyotaku: Nice Izakaya Restaurant (4.0) (0)
Category: Japanese
3. Gomaichi: Best on the Island (5.0) (0)
Category: Japanese
4. Sanoiya Rahmen: GREAT FOR THE LATE NIGHTERS (4.0) (0)
Category: Japanese
5. Makino Chaya: Manager Chris, unprofessional. (1.0) (0)
Category: Japanese

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Makino Chaya  Hot E-mail
Address: (Multiple Locations)
1. Aloha Tower Marketplace, One Aloha Tower Drive, Honolulu, HI
2. Westridge Shopping Center, 98-105 Kaonohi Street, Aiea, HI 96701
Price: $10 - $20 • $20 - $30
Delivery: No
Payment(s) Accepted: Visa, Mastercard, American Express, Diners Club, Discover Card and JCB Card
Meals Served: Lunch • Dinner
Phone Number(s): (Multiple Locations)
1. Aloha Tower- 808-585-6360
2. Westridge- 808-4876-5100
Restaurant Hours: (Multiple Locations)
1.
2. Monday-Friday: 11:45AM to 2PM, 5:45PM-9PM
Saturday-Sunday: 11AM-2PM, 5PM-9PM
Makino Chaya Reviews


User reviews

Average user rating from: 4 user(s)

Overall rating (weighted)
1.0
Taste
1.5
Atmosphere
1.3
Service
1.8
Value
1.3
Overall
1.0
 

Add new review


0 of 0 people found the following review helpful

Manager Chris, unprofessional., Sunday, 12 April 2009

Written by James Bruhn

Overall rating (weighted)
1.0
Taste
3.0
Atmosphere
1.0
Service
2.0
Value
2.0
Overall
1.0
On April 6, 2009 my family and I had lunch at Makino Chaya's Westridge. Upon entering the establishment, the uneasiness began. The manager, Chris was not friendly at all and appeared agitated and frustrated even tho the doors had just opened. He also displayed unprofessionalism when he redirected an employee "Yoshi" for not wearing a Makino Chaya T-Shirt. This was done just a few feet from our seated area and it was visible to the entire establishment. Also, his voice volume was at a level where it was heard from a distance within the restuarant. In my opinion, he is arrogant, unprofessional and not customer friendly and should be removed from his position if not from the staff entirely. The employees on duty that day appeared uneasy. Please take into consideration of the customers, who make the business what it is. Chris needs to be relaced with a more public friendly employee.
Restaurant Reviews
Favorite Dish(s): many
Would you recommend this place to a friend?: Yes
Was this review helpful to you? yes     no

0 of 0 people found the following review helpful

Westridge Makino Chaya, Monday, 19 January 2009

Written by Loke   -  View all my reviews  - Top 10 Reviewer

Overall rating (weighted)
1.0
Taste
1.0
Atmosphere
1.0
Service
3.0
Value
1.0
Overall
1.0
We went to the Westridge Makino Chaya this past Thursday. The air conditioning was not working. But, what was worst was the flies. There were flies all over the fruit and a dead fly in the dessert case. This was our first and last visit. The combination of the broken AC and the flies did not make for a good experience.
Restaurant Reviews
Favorite Dish(s): none
Would you recommend this place to a friend?: No
Was this review helpful to you? yes     no

0 of 0 people found the following review helpful

Incompetent Manager, Monday, 29 December 2008

Written by Ebichan

Overall rating (weighted)
1.0
Taste
1.0
Atmosphere
2.0
Service
1.0
Value
1.0
Overall
1.0
We went to Makino Chaya in the evening of the City Block-out (12/26).
We?re seated around 6:45p and waited for our first drinks.
some of us went get plates but even before I got up to get foods,
all lights went out around 7p.
There were no instructions, no flash lights. We just sat there in dark.
Then our waitress came to our table and handed us a check.
There was no discount taken from a full buffet price of $29 per person.
I went talk to the Manager, ?Chris?. The way he was handling the situation
was very unprofessional and emotional. He shouted at me as well as at other customers
?we?re not charging you for any drinks; you just have to pay for your food?
I protested ?I hadn?t had any food, yet. I don?t think it?s fair for you to charge
A full price? The manager, Chris was yelling at everybody and I could see he was really impatient and agitated. It shows the true Rank of the restaurants when encountered
Unusual situations. Makino Chaya?s Manager, Chris failed to demonstrate his managing-skill, instead he proved the whole world, his incompetency as a manager and lack of knowledge and experience in service oriented industry. Pretty sad?
Restaurant Reviews
Favorite Dish(s): water
Would you recommend this place to a friend?: No
Was this review helpful to you? yes     no

0 of 0 people found the following review helpful

Makino Chaya Aloha Tower Marketplace, Monday, 30 June 2008

Written by Morgan King

Overall rating (weighted)
1.0
Taste
1.0
Atmosphere
1.0
Service
1.0
Value
1.0
Overall
1.0
June 28 2008
My Family and I visted Makino Chaya this evening. Arrived early for our reservation at 530PM. The food was already out and I was so excited because I love Japanese food. I found the food to be DISAPPOINTING to say the least. The fried shrimp and vegetable Tempura was Cold and Oily. The sushi was tasteless and the advertised special of "Lobster" was actually crayfish not lobster. The cook sparingly placed it out and I did not have a chance to taste it. We found the kitchen to be filty and I have never seen such large flies in the kitchen and on the food. The department of health should really close this restaurant down. We were constantly looking for our server for hot tea to wash the grease from our mouth.
I would not recommend this restaurant to anyone. It was AWFUL!!!
Restaurant Reviews
Favorite Dish(s): None
Would you recommend this place to a friend?: No
Was this review helpful to you? yes     no


 

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